Job Description
Essential Functions - Perform duties effectively under normal, abnormal, and emergency situations according to department procedures and best practices, and implement emergency operating plans when required.
- Operate Gas Control transmission and distribution system ensuring safe and reliable service for customers.
- Responsible for documenting and adhering to PHMSA and CRM policy and procedures.
- Safely balance gas supply and demand by considering factors such as line pack, storage, supplier targets, system pressure and flow requirements.
- Troubleshoot system and alarm conditions utilizing Supervisory Control and Data Acquisition (SCADA) data and communicate with Field Operations personnel about abnormal findings.
- Escalate abnormal operating conditions to Shift Lead or designated leadership personnel in accordance with policies and procedures.
- Utilize 3-Way Communication to validate critical information shared with Field Operations and other Gas Control personnel.
- Work 12-hour shift rotations, following a Panama Schedule (2-2-3). Shifts rotate through 2 weeks on Day shifts then 2 weeks on Night shifts. Note that this schedule provides every other weekend off-duty.
- Work extended hours and varying shifts when necessary (during emergencies) within compliance of DOT Hours of Service (HOS) requirements.
- Operate in a professional manner; all communications and records are auditable by PHMSA and other regulatory agencies.
Required Qualifications For Position - Ability to remain calm during emergency situations and work effectively under stress.
- Excellent planning, organizational, verbal, and written communication skills.
- Demonstrate sound operational judgment and have the ability to make timely, defensible decisions with incomplete or evolving information.
- Collaborate in a close team environment to support one another in achieving Gas Control's operational goals.
- Committed to contributing positively to the team.
- Must successfully pass Console Operator Basic Requirements Assessment (COBRA) aptitude evaluation.
- Must pass color blind test to distinguish between colors.
- Must be able to pass DOT random drug & alcohol testing.
- Must reside within a 1-hour commute to Primary Gas Control Center (Arena office, Columbus Ohio) in all traffic conditions.
- Possess basic to intermediate computer skills, especially proficiency in Microsoft Excel, Word, Outlook, and Teams.
Preferred Additional Qualifications for Position - 2+ years of work experience in a gas utility or related industry.
- Experience working night shifts or a rotating shift schedule and/or working weekends and holidays
- Familiarity with Supervisory Control and Data Acquisition (SCADA) systems or similar real-time data systems.
- Familiarity with Pipeline & Hazardous Material Safety Administration (PHMSA) and Control Room Management (CRM) procedures and regulations.
- Have knowledge of, or ability to learn and troubleshoot, fluid dynamic and thermodynamic concepts including pressures, flows, and gas laws.
- Possess a working understanding of the State and Federal Regulatory requirements, gas transmission systems, and gas energy markets.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.
Work Authorization Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.
Workplace Connection We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.
We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.
Veteran Hiring & Inclusion NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.
Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may also be considered for other roles that match your skills and experience. ADA Accommodations If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.
E-Verify NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.
- E-Verify Poster (English and Spanish)
- Right to Work Poster (English and Spanish)
Salary Range*: $69,900.00 - $105,000.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity. Posting Start Date: 2026-10-01
Posting End Date (if applicable): 2026-10-07
Please note that the job posting will close on the day before the posting end date.
Job Tags
Work experience placement, Work at office, Shift work, Night shift, Rotating shift, Day shift, 2 days per week