Remote Live Chat Agent Job at Amend Treatment, Los Angeles, CA

  • Amend Treatment
  • Los Angeles, CA

Job Description

Job Title: Remote Live Chat Agent

Organization: Amend Treatment

Job Description:

Job Responsibilities:

  • Provide live chat support to individuals seeking mental health treatment
  • Answer queries and provide information about Amend Treatments programs and services
  • Assist in scheduling appointments and assessments for potential clients
  • Maintain a compassionate and professional demeanor while interacting with individuals
  • Document conversations and maintain accurate records of all interactions

Essential Qualifications:

  • Excellent written communication skills
  • Empathy and understanding towards individuals dealing with mental health challenges
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Proficiency in using live chat software and tools
  • Knowledge of mental health terminology and treatment options

Desired Experience:

  • Minimum of 1 year of experience in customer service or a related field
  • Experience working in a mental health or healthcare setting is a plus

Salary & Benefits:

  • Salary Range: $25 - $30 per hour
  • Remote work opportunity
  • Potential for growth and advancement within the organization
  • Opportunity to make a meaningful impact on individuals seeking mental health treatment

Job Tags

Hourly pay, Full time, Remote work

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Job Summary
  • Location
    Los Angeles, CA
  • Job Type
    Full Time
  • Salary
    $25 - $30 per hour
  • Date Posted
    2026-10-08
  • Expiration date
    2026-12-06